Delivery Policy
Last updated: 4 September 2026
Bites to Share offers delivery on selected products and locations within Sydney. Delivery availability depends on the product, destination and delivery method selected at checkout.
1. Delivery Areas
Currently, we only offer delivery to selected locations across Sydney.
Some products, including certain delicate or temperature-sensitive items, may only be available for delivery within selected areas.
If delivery is unavailable to your location, we will notify you as soon as reasonably possible.
2. Delivery Fees
Delivery fees are calculated based on the delivery destination from Campsie.
Any applicable delivery fee will be displayed at checkout or communicated to you before your order is confirmed.
Additional delivery charges may apply where:
the delivery address is beyond the 10km mark from Campsie.
redelivery is required for reasons outside Bites to Share's control.
3. Delivery Times
Delivery dates and estimated delivery timeframes are provided at checkout or when your order is confirmed.
Delivery timeframes are estimates and may vary due to courier delays, public holidays, weather, traffic, peak periods and other circumstances outside our reasonable control.
For event orders, we strongly recommend allowing sufficient time for delivery before your event.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including any apartment, unit, business name, access instructions and contact details required for delivery.
Please check your address carefully before completing your order.
If an incorrect address is provided and the order has already been dispatched, additional delivery or redirection charges may apply.
5. Receiving Your Order
Customers should ensure someone is available to receive the order where required.
If a delivery is left at a nominated safe location or according to the customer's delivery instructions, Bites to Share is not responsible for damage occurring after delivery where that damage results from the customer's nominated location or subsequent handling.
6. Damaged or Incorrect Orders
If your order arrives damaged, incorrect or significantly different from what was ordered, please contact us as soon as possible.
Where appropriate, please provide photographs of the product and packaging so that we can investigate the issue and determine an appropriate remedy.
Nothing in this policy limits your rights under the Australian Consumer Law.
7. Food Safety
Bites to Share takes reasonable steps to ensure products are packaged and handled appropriately for delivery.
Customers are responsible for following any storage instructions supplied with their order once the product has been received.
8. Delivery Responsibility
Bites to Share remains responsible for the order until it is received by the customer, including where a third-party delivery provider is used, subject to applicable law.
9. Contact
For delivery enquiries, please contact:
Bites to Share
Email: hello@bitestoshare.com
Phone: 0435800199
10. Australian Consumer Law
Nothing in this Shipping & Delivery Policy excludes, restricts or modifies any rights or remedies available to customers under Australian Consumer Law.